All orders are processed within 5-7 business days. For expedited processing, please contact us at 02 8090 8111 or Click here to confirm availability.

Shipping costs are calculated at checkout based on the destination and size of the items. Delivery times are as follows:

1. Sydney Metro Areas:

• • Small Items: Delivered by Aramex within 2-7 business days for metro areas and 7-15 business days for regional areas.
  • Medium, Standard, and Large Items: Delivered within 1 business day after pickup by the courier.

2. Areas Outside Sydney:

• • Metro Areas: Delivered by Aramex within 2-7 business days.
  • Regional Areas: Delivered by Aramex within 7-15 business days.

A tracking number will be provided for all shipped orders. Please allow up to 24 hours for tracking details to activate.

We offer a pick-up option for orders. Customers will receive a pick-up reference and can collect goods only after receiving this confirmation.

• • Pick-Up Address: Unit 23.51 Nelson Road,Yennora NSW 2161
  • Pick-Up Hours: 8:30 am to 4:30 pm, Monday to Saturday

Any issues with the delivered products must be reported immediately upon receipt of goods. Please retain the original packaging and contact us at 02 8090 8111 or Click here for assistance. To lodge a case, you will need to provide:

• • The order number
  • Photos of the damage

By placing an order with MyDepot, you agree to the terms outlined in this Shipping Policy. For more details, refer to our Returns & Refunds Policy.

For further inquiries, please contact us Click here.