Information We Collect

We collect personal information that you voluntarily provide to us when you register, place an order, or contact us. This may include:

Personal Data

Name, shipping address, billing address, email address, and phone number.

Payment Data

Payment instrument details (e.g., credit card numbers) are processed by our secure third-party payment gateways Stripe/PayPal/Square. We do not store full card details on our servers.

Technical Data

IP address, browser type, and usage data collected via cookies.

How We Use Your Information

We use the information we collect for purposes including:

• Processing and delivering your orders.
• Providing customer support and managing returns.
• Sending promotional emails about new products or special offers (you may opt-out at any time).
• Improving our website functionality and user experience.

Disclosure of Your Information

DIRECT COURIERS (AUST) PTY LIMITED、Big Post、Capital Transport Services(NSW) Pty Ltd、CENTURY COURIERS(NSW) PTY LTD to deliver your bulky bathroom goods.

Service Providers

IT support, marketing platforms, and data analysis services. 

Legal Requirements

Where required by law to comply with Australian legal obligations.

Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the site.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account details.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request the correction of inaccurate or out-of-date information.
• Request the deletion of your data, subject to legal retention requirements.

Third-Party Websites

Our site may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

Contact Us

If you have questions or comments about this policy, or if you wish to exercise your privacy rights, please contact our Privacy Officer at:

Company Name: My Depot Australia Pty Ltd

Address: Unit 23, 51 Nelson Road, Yenora, New South Wales, 2161, NSW